ALL CASE STUDIES

Luxury Jewelry Retailer

Unified Endpoint Management (UEM)

Reduction of SCCM distribution point infrastructure
Managed Global Endpoints

Opportunity

Complex, global architecture that was expensive to maintain.

The organization had just been acquired by a larger corporation and many legacy technologies used by IT needed to be retired with the functions migrated to a common platform.  

Was using a legacy SCCM platform for endpoint management while the parent company utilized VMware Workspace ONE. 

The client wished to migrate to the modern VMware platform to increase compliance, allow for internet-based connectivity, and also lower cost, however, due to the complexity of the environment, the parent company’s service provider was unable to assist. 

Solution

RL Canning began by assessing the architecture and infrastructure to determine if it was fit for the purpose that the global business required. 
Provided a Transformational Roadmap that included: 

  • Developing a comprehensive strategy for the transition from SCCM to Workspace ONE that included all facets of endpoint management.  
  • Enabling the ability to manage endpoints for remote/work-from-home users over the internet. 
  • Defining a strategy for and implementing a migration of group policies from the on-premises platform to the modern cloud-based Workspace ONE. 

Performed a proof of concept for migrating to VMware Workspace ONE to reduce infrastructure requirements and increase capabilities (migration planning underway)

Rearchitected the distribution point infrastructure on the existing SCCM platform to eliminate unnecessary hardware. 

A multitude of applications and group polices were recreated, on-premises PXE imaging was replaced with factory internet-based provisioning and a robust patching methodology was put in place which covered Windows patches to bios updates. 

Results

Significantly increased security, compliance, and endpoint stability.

Greater visibility with Power BI-based data analysis.

Realized substantial cost savings by reducing distribution point infrastructure on the current SCCM platform by over 90%.

This strategy allowed us to scale across over 13,000 managed global endpoints.