ServiceNow
Streamline Operations, Enhance Service Management, Drive Digital Transformation
Unlock the full power of servicenow
At RL Canning, we help organizations unlock the full power of ServiceNow. Our Hosted ServiceNow solution delivers a fast, cost-effective path to enterprise-grade ITSM, while our certified expertise extends across the full ServiceNow platform, including:
IT Service Management (ITSM)
IT Operations Management (ITOM)
Strategic Portfolio Management (SPM)
Customer Service Management (CSM)
Whether you’re looking to streamline IT support, improve service delivery, or drive strategic outcomes, we provide the tools and expertise to make it happen.
A Certified ServiceNow Partner Across the Ecosystem
RL Canning is a trusted ServiceNow partner for Consulting & Implementation, Reseller, and Service Provider categories. In addition to traditional deployments, we offer a pre-configured, Hosted ServiceNow solution designed to deliver enterprise-grade ITSM at a fraction of the cost and complexity—ideal for organizations that need to move quickly without sacrificing capability.
ServiceNow Program Management that drives adoption
Our ServiceNow delivery includes dedicated project management and organizational change support to help your teams embrace new processes with confidence. We align communication, governance, and training strategies to ensure your implementation delivers results—and that your users are empowered to sustain them.
end-to-end servicenow consulting and delivery
Whether you’re just beginning your ITSM journey or looking to mature your platform, RL Canning offers full-service ServiceNow support. From initial assessments and process design to implementation, ongoing platform management, and DevOps enhancements, we help you evolve ServiceNow to meet your business needs.
Hosted ServiceNow: A shift in the marketplace
Our Hosted ServiceNow solution was developed to address a shift in the marketplace – now more than ever we are seeing customers who desire all of the great features of ServiceNow but are struggling to realize the full capabilities of what the platform can offer. Many organizations are challenged with sourcing, training and maintaining a team of resources to support and improve the platform. Our solution offers all of the benefits of ServiceNow without the hidden costs or overhead of sourcing, hiring and training a team of developers.
As a ServiceNow partner, RL Canning can help customers at every stage of their ServiceNow journey, from design to implementation as well as our turnkey Hosted ServiceNow solution. We are committed to enabling our customers to realize the full potential of the ServiceNow platform from ITSM to ITOM and beyond.
removing barriers
Our goal is to make it easy for our customers to adopt ServiceNow by removing many of the of the common barriers:
We then focus on working collaboratively with our customers to drive automation and platform integration; allowing them to realize the full potential of the ServiceNow platform, from automated asset management to zero-touch deployments.
maximize benefits without the overhead
Our Hosted solution was built from the ground up and optimized for hosting, keeping customer data secure through the native domain separation offering by ServiceNow. RL Canning handles all updates, patches, and routine maintenance, ensuring the system remains up-to-date and secure without requiring extensive in-house IT resources.
Focus on your core competencies while realizing the full potential of ServiceNow through our hosted solution.
end-to-end servicenow expertise
RL Canning offers comprehensive assistance in optimizing the ServiceNow platform throughout every stage of its lifecycle. From initial implementation to integration and ongoing optimization, our team of experts provide tailored solutions to maximize the efficiency and effectiveness of your ServiceNow investment.
Through continuous optimization and support, we ensure that your ServiceNow platform evolves alongside your business, delivering sustained value and empowering you to achieve your desired outcomes efficiently and effectively.
ServiceNow Insights
Explore our ServiceNow Insight articles to discover RL Canning’s expertise and perspectives on the evolving technology trends shaping the future of IT services and management. These articles serve as a valuable resource for clients looking to stay ahead of the curve, offering in-depth analysis and actionable advice on leveraging ServiceNow to its fullest potential.
why a hosted Servicenow solution might be better for you
With most organizations looking to optimize their cost/benefit ratio, inevitably the question arises, “…how can I get the benefits of a solution without taking on unnecessary costs or additional overhead?”
Get in the goldilocks zone of itsm: why hosted servicenow may be just right…
The unfortunate reality is that most organizations overbuy when it comes to their ITSM platform. IT
leaders can often be enticed by the capabilities these platforms offer but fail to realize their full
benefit. Even worse, they get fed up with the complexity and cost of a true ITSM platform and instead
settle for an inexpensive ticketing system that will not meet their needs long term.